Next Steps

Congratulations on Completing Customer Discovery 101!

We hope that you have found the program helpful as you test and build your business idea. But we hope this isn’t goodbye.

Keep using your customer discovery foundation. Customer discovery doesn’t just help you define your value proposition – it is a useful process for important business decisions at any stage. Use customer discovery any time you need to learn more about current or potential customers; like when customer behaviors change, when new competition enters the market, when you want to target new markets, and when you are developing new products or services.

Expand your Resource Network

It takes a village to support entrepreneurs. We encourage you to take advantage of as many startup resources as you can, many of which are free.

  • Keep working with your coach.
  • If you haven’t connected with a LaunchBox or innovation space, you can locate the nearest one here.​
  • Connect with other entrepreneurship organizations. Check out free and low-cost services offered by PA Small Business Development Centers, SCORE, and Ben Franklin Technology Partners and others listed in the Resources page.
  • Let us know what you think of Customer Discovery 101. We need your feedback. Please take this anonymous survey to help us make this program better. Click here to take the survey.
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